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Shipping Time
Kindly Note: Total Delivery Time = Production Time + Shipping Time
Processing Time:
Processing times vary based on the product. Quick-ship styles can be dispatched within 24 hours, but some styles may require 1-2 working days. The estimated processing duration is indicated on the product page. Upon shipment, a shipping notification will be sent to your email box , including tracking information and the expected delivery date.
| Country Region | Standard Shipping | Free Shipping | Delivery Time |
| USA,UK | <$47,shipping fee:$9.99 | Orders $47+（Include $47） | 7-10 bussiness days |
| CA,AU,MY,SGP,NZ,PT,IE, IL,PL | <$49,shipping fee:$9.99 | Orders $49+（Include $49） | 7-10 bussiness days |
|
DE, FR,ES, IT,DK |
<$49,shipping fee:$11.99 | Orders $49+（Include $49） | 7-10 bussiness days |
|
BE,FI,NL,CZ,HU,SE |
<$55,shipping fee:$11.99 | Orders $55+（Include $55） | 7-10 bussiness days |
Shipping Contries
North America:United States, Canada
Asia:Singapore,Malaysia,Israel
Oceania: Australia,New Zealand
Europe: United Kingdom, Germany,France,Italy,Spain,Netherlands,Belgium,Switzerland,Denmark,Finland,Ireland,Poland,Czech Republic,Hungary,Iceland
Customs & Import Duty
Nebility does not add any taxes, VAT, or other hidden charges. The order total you see on the checkout page (i.e. goods subtotal + shipping cost) is what you pay to us. However, for international shipment, the recipient is responsible for all the customs charges by your country. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
Import duties and VAT may or may not be levied and will only be determined when the shipment goes through Customs in your country. Please check your country's import policy to understand your liability.
All duties and taxes levied are your (the buyers) responsibility and shall be paid directly to the buyer's government or to the courier company when the goods are delivered.
In general, there only be a small number of countries need to clear customs. if unfortunately, your order need to clear customs tax, and you need to make a payment again, please contact with us directly first.
Import duties and VAT may or may not be levied and will only be determined when the shipment goes through Customs in your country. Please check your country's import policy to understand your liability.
All duties and taxes levied are your (the buyers) responsibility and shall be paid directly to the buyer's government or to the courier company when the goods are delivered.
In general, there only be a small number of countries need to clear customs. if unfortunately, your order need to clear customs tax, and you need to make a payment again, please contact with us directly first.
FAQ
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been placed successfully. However, before your order being shipped, we will try our best to help you to revise your shipping address. So please make sure that your shipping address is right and if you have any question, please feel free to contact us first, we will be very glad to help you solve the matter.
How do I track my order?
After your order being shipped, a tracking number will appear. You can track your order on our company's website with the tracking number provided.
Tracking link:
https://www.nebility.com/pages/tracking-order
Please pay attention: It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact with us for more information.
Tracking link:
https://www.nebility.com/pages/tracking-order
Please pay attention: It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact with us for more information.
What should I do if my package is missing?
Please contact us if you have not received your delivered order or it has been lost in transit by the carrier. Please provide your order ID or the email address used for the purchase to help us assist you quickly.
Is shipping insurance available on the website?
We’ve partnered with Seel to provide package protection and tracking, ensuring the best possible delivery experience. Seel Worry offers low-cost shipping protection against loss, theft, or damage during transit.
After purchasing coverage and placing your order, you will receive an email from Seel. To file a claim, you can:
- Click the "Report an Issue" button in that email; or
- Visit https://resolve.seel.com directly to submit your claim.